Privacy Policy

Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and use our services. Please read this policy carefully to understand our views and practices regarding your private data.

Our Commitment to You

Welcome to Postage Pigeon (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. Our administrative team does not access or store your data, ensuring complete confidentiality. You can trust that your information remains safe and secure with us.

Information We Collect

All your personal information is stored securely using encryption and is retained only as long as necessary to provide our services.

Personal Information

We may collect personally identifiable information that you provide to us directly, such as:

• Name
• Email Address
• Postal Address
• Phone Number
• Payment Information (processed securely through third-party providers)
• User Credentials (username and password)

Non-Personal Information

We also collect non-personal information that does not identify you personally, including:

• Device Information (IP address, browser type, operating system)
• Usage Data (pages visited, time spent on pages, interactions with features)
• Cookies and Tracking Technologies (to enhance user experience and analyze usage patterns)

How We Use and Share Your Information

We are dedicated to maintaining the highest standards of privacy and security, so you can confidently create, send, and manage your digital invitations without worry. However, we may use and share your personal information in the following ways:

• To Provide Services: Enable access to and functionality of our app, ensuring you can create, send, and manage digital invitations seamlessly.
• User Communication: Keep you informed about our products, services, and updates; share offerings from trusted third-party partners that may enhance your experience with Postage Pigeon.
• Upgrade Platform Experience: Monitor, support, analyze, and improve the functionality and performance of our app to provide you with a better user experience.
• Respond to Your Requests: Provide information or updates about new products, features, or services as requested, ensuring we address your needs promptly and effectively.
• Marketing and Tracking: Conduct advertising and evaluate marketing effectiveness. With your prior consent, we may send you email marketing communications in compliance with legal requirements.
• Research and Development: Aid in project planning, troubleshoot technical issues, and protect against fraud or misuse, helping us innovate and maintain the integrity of our services.
• Platform Security: Protect the security of our website, app, business, and users by implementing measures to prevent unauthorized access and other security threats.
• Third-Party Service Providers: Share data with contractors or providers who assist in operating our business and supporting the website, including technical support, payment processing, customer management, email marketing, analytics, order fulfillment, fraud detection, and other services. These third parties are obligated to protect your information in accordance with our Privacy Policy.
• Statistical Analysis: Provide aggregated, anonymized statistics to affiliates, partners, and other third parties for lawful purposes, helping us understand trends and improve our offerings without compromising your personal data.
• Affiliates and Subsidiaries: Share information within our corporate group, including parent companies, subsidiaries, and affiliates, to streamline operations and enhance service delivery.
• Legal Compliance: Fulfill legal obligations, such as responding to subpoenas, protecting our rights, and ensuring safety in compliance with legal processes, ensuring we operate within the bounds of the law.
• Corporate Events: During corporate events like mergers, sales, or restructuring, information may be included in transferred assets, ensuring continuity and integrity of your data.
• Compliance Audits: Perform audits to comply with legal requirements, contracts, or internal policies, maintaining transparency and accountability in our data practices.
• Fraud Prevention: Prevent, identify, and address unauthorized or illegal activity, including cyber threats and identity theft, safeguarding both our platform and your personal information.
• AI Improvement: Improve and train our AI models to better meet user needs, enhancing the intelligence and responsiveness of our services.
• With Your Consent: Share information with third parties if you grant specific permission, ensuring that your preferences and consents are respected and upheld.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption - SSL/TLS encryption for data transmission.
• Access Controls - Restricting access to personal data to authorized personnel only.
• Regular Monitoring - Continuous monitoring and assessment of our security practices.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access - Request access to the personal data we hold about you.
• Correction - Request correction of inaccurate or incomplete information.
• Deletion - Request deletion of your personal data under certain conditions.
• Restriction - Request a restriction on processing your personal data.
• Data Portability - Request to transfer your personal data to another service provider.

Visiting Our Website from Outside the United States

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. Our Privacy Policy and the storage, use, and disclosure of your information under this Policy are governed by the laws of the United States. The Services are controlled and operated by Postage Pigeon from the United States, and you expressly waive the application of any laws of any territory other than the United States.

Please note that the data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our Services, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy, and the laws of the United States apply to the use, storage, and disclosure of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our app. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with a revised effective date. We encourage you to review this policy occasionally to stay informed about how we are protecting your information.

Account Maintenance

You have the resilience to update or remove your account information, including any personal data stored in the Postage Pigeon app, at any time. It empowers you to maintain control over your personal information, ensuring that your details are accurate and current.

If you decide to delete your account, please note that while your account information will be removed from your active profile, some related data may remain in our database for a limited period due to backup retention policies and legal obligations. Moreover, it ensures that essential records are preserved as required, but your personal information will no longer be accessible through your account. We guarantee that your records are consistently accurate and up-to-date by providing you with these options. Also, respect your choices regarding the management and removal of your personal information.

Contact Information

For more information, questions, concerns, or requests regarding these Privacy Policies or our data practices, please promptly contact us.